Returns & Exchanges
We want you to love your Lovebox. If you are not completely satisfied, you can return your device within 30 days of delivery for a full refund or exchange, provided it is in its original packaging.
1
Initiate Return
Visit our online return portal with your order number and zip code to request a return authorization.
2
Pack Your Item
Securely place the Lovebox and all original accessories in the original box to prevent damage during transit.
3
Label and Ship
Print the prepaid shipping label provided via email and drop the package at any authorized carrier location.
4
Receive Refund
Once our warehouse inspects the return, your refund will be processed to your original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing